SLA
SLA Support
SLA subscriptions for predictable infrastructure support.
Choose a support agreement that matches the importance of your systems.
SLA options
Essential
Support
- Business-hour support
- Incident follow-up
- Basic monitoring guidance
Business
Priority
- Priority response
- Monitoring checks
- Monthly review option
Custom
Tailored
- Custom scope
- Critical infrastructure
- Tailored agreements
Why use an SLA?
An SLA makes support expectations clear before incidents happen.